A Canadian college, George Brown, has withheld the part payment of school fees paid by a Nigeria applicant, Miss Precious Ademokun.
According to a report, Ademokun was denied a study visa by the Immigration, Refugees and Citizenship Canada.
Ademokun who spoke with the CBC News said she had received her admission into a programme at George Brown College in April and paid CAD8,867 for the first semester fees out of the total of CAD16,872 for both semesters, before applying for a student visa on July 4, adding, “I was told the visa application process could take six to eight weeks.”
The 19-year-old lady maintained that after months of waiting in Nigeria for her study permit application to be processed, she was denied a student visa — and the Toronto college she applied to won’t refund her money.
“I’m very disappointed and sad,” Ademokun told CBC Toronto.
A copy of letter from George Brown College denying Ademokun a refund.
When Ademokun reached out to the college on September 19, with no decision on her visa by the IRCC, she missed the school’s refund deadline.
On October 6, she received a decision from the IRCC. Her study permit had been denied.
Despite that, the Canadian college told Ademokun it could not refund any of the fees she paid to the school.
She appealed, but the school denied her request for withdrawal and refund in a letter sent to her on December 15.
In a letter sent to Ademokun, George Brown College denied her appeal to withdraw her first tuition deposit of $8,962 because she didn’t meet up with the deadline date.
Observing the institution’s website to validate their claim, it wrote, “In George Brown College, international students who are refused a study permit are eligible for a refund or deferral, if it is requested within their deadline date.”
When CBC Toronto contacted the school’s registrar, Janene Christiansen, she said in a statement that it values its international students and understands “it is always a huge disappointment when study permits are denied.”
Christiansen added, “the school is ‘following up directly’ with Ademokun to ‘find a resolution.’”
“Now that new information is coming to light, we are following up directly with the individual to gather more details and find a resolution.”
Christiansen also said George Brown College’s international withdrawal and refund policy is aligned with other colleges in Ontario and complies with the Ministry of Colleges and Universities directives, as well as IRCC regulations.
However, she says, the school is reviewing its internal processes and policies to “ensure an improved, clear and transparent process for all prospective students.
